|
Enhancing
the
Effectiveness
of
Key
Personnel |
ONE:
Successful Managers are Made-
Not Born
Building on the
Base of Success
Developing the Slight Edge
Purpose of Leadership Development
Definition of Success |
FIVE:
Decision Making
& Problem Solving
Responsibility of
Leadership
Manager as a Decision Maker
Taking Risks
The Art of Giving Orders
|
TWO:
Exercising Authority Effectively
Source of Authority
Positive Approach to Discipline
Handling Minor Disciplinary Problems
Dealing with Serious Breaches of Discipline |
SIX:
Motivating People to Produce
Understanding Motivation
Traditional Methods of Motivation
Attitude Motivation
Developing a Motivation Plan |
THREE:
Management of Time
Managing Your Time
Managing the Time of Others
Controlling Time Waste
Benefits of Time Management |
SEVEN:
Handling Problems with People
An Ounce of Prevention
Separating Organization and Personal Problems
Productive Handling of People Problems
Dealing with Irrational Behavior |
FOUR:
The Art of Delegation
Attitudes for Delegation
Using the Power of Informal Groups
Feedback on Performance
Preventing Upward Delegation |
EIGHT:
Developing Employee Potential
The Key to Increased Productivity
Training the Right People
Training Process
The Manager and the Bottom Line |
